Returns & Refund Policy
- No transaction may be changed or refunded; it is always final.
- Orders with tracking numbers cannot be exchanged or refunded, so please be aware of this.
- Please note that all orders with a tracking number are final and cannot be returned or exchanged.
- Order changes are possible for orders without validated tracking numbers.
- Refunds are not given for packages with tracking numbers unless they are unopened, undamaged and untampered, and have the “returned to sender” status; and will be refunded upon receipt, minus the shipping fee.
What is Sonoma Seeds Germination Guarantee?
- To qualify please follow our provided germination method to help insure a 80% success rate & above. If 80% germination is not met customers must call in to review order & identify possible improvements with one of our seed specialists.
- Qualifying orders are subject to a ONE time reshipment on all failed seeds.
- Please ensure all strains on order have been attempted prior to calling in, to avoid partial reshipment, no exceptions will be made to ONE time rule.
- Sonoma Seeds & all affiliated companies do NOT cover any issues surpassing germination period.
- Click here for Germination method: https://www.sonomaseeds.com/germination-instructions/
- For any questions at any time call in to +1 (800) 805-7835 for 24 hour live customer service representatives.
- For a chance to be featured on our social media sites (anonymously if desired) document your germination with photos & videos, submit to : info@sonomaseeds.com
How do I know Sonomaseeds.com won’t take my money?
Sonoma Seeds has spent years of time and money in building a trustworthy reputation. The success of a cannabis business revolve around reliable sellers. We are passionate about growing marijuana plants! Growing your best marijuana plants is our goal. We make sure to provide high quality Cannabis Seeds, customer service and easy shipping.
